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Have a question or running into an issue? Our team is ready to assist. Browse our resources or reach out directly.

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Resources

Support Resources

Everything you need to get the most out of ParkHere. Browse by topic to find answers fast.

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Account & Setup

Step-by-step guide to registering, setting up your profile, creating properties, and activating your subscription.

How The Portal Worksarrow_forward
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Residential Properties

Property groups, bulk upload, pass limits, parking hours, managing residents, and removing or deleting properties.

Residential Guidearrow_forward
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Metered Properties

Hourly pricing, tax configuration, bulk upload, how visitors find and pay, and Stripe Connect revenue.

Metered Guidearrow_forward
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Billing & Payments

Subscriptions, payment methods, plan limits, and connecting your Stripe account to receive end-user payments.

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Patrol & Services

Adding patrol officers, service providers, how tow requests work, and managing your enforcement team.

Services Guidearrow_forward
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Visitor & Resident App

How residents and visitors use ParkHere to sign in, get passes, and manage their parking — no downloads needed.

How The App Worksarrow_forward
FAQ

Frequently Asked Questions

Quick answers to the most common queries.

Yes. ParkHere fully digitizes parking permits, eliminating the need for physical hang tags or stickers. All permits are managed through our platform and verified digitally by patrol officers.
Absolutely. You can configure unique pricing for each property group, allowing different rates across zones, lots, or levels within your property.
Yes. A single client account can manage unlimited properties, each with its own settings, pricing, and property groups.
Yes. ParkHere includes a built-in patrol system where enforcement officers can verify permits in real-time using our mobile-friendly patrol portal.

Get in touch with our experts

Have a complex issue or need technical guidance? We typically respond within one business day.

email

Support Email

[email protected]

phone

Phone Support

+1 (905) 884-8882

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email[email protected] phone+1 (905) 884-8882