Questions, answered.

Yes. Post your 6-digit location code on a sign. Drivers type it into ParkHere on their phone, see your lot and hourly rate, choose 1 to 24 hours and pay with their saved card. You set the rate, the number of spaces and the tax per lot. There is no machine to buy, service or empty, and no app for drivers to download.

Straight to your own Stripe account. Each driver payment is processed by Stripe and settles to the Stripe account you connect from your Billing page, less ParkHere's 10% service fee; ParkHere never holds your revenue. You can open your Stripe dashboard from the portal to see every payment. Stripe's payment processing fees also apply to each transaction.

For paid parking, yes. Connecting takes you through the Stripe hosted onboarding from your Billing page. Until it is complete, metered lots stay invisible to drivers and paid extra visitor passes cannot be switched on. Free residential visitor passes work without it. Stripe also handles any receipts drivers receive, according to your Stripe settings.

The Metered plan is $0.99 per space per month, plus tax, billed monthly to your card through Stripe. There are no setup fees and no contracts. Payment processing fees apply to each driver payment. After your demo, your account starts with a free 30-day trial covering up to 25 metered spaces; cancel before day 31 and nothing is charged.

Yes. Each lot has its own hourly rate, space count, tax rate and a description drivers see, and you can create as many lots as you need. Lots that share a sign can share a location code; drivers pick the lot they want. There is no time-of-day pricing today: the rate you set applies whenever the lot is available.

Commercial is for office buildings, retail centers and plazas that need permit management and camera-based compliance. ParkHere installs license plate recognition cameras, configures compliance per site with your patrol and tow partners, and gives up to 10 portal users per property. It is $9.99 per property per month, set up by demo, and not part of the free trial.

The property adds the officer by mobile number and assigns location codes. The officer signs in at parkhere.ai like any visitor, opens the Patrol card, types a location code and sees every plate with an active or expired pass for that lot, searchable and refreshed every 30 seconds. A plate that is not on the active list has no valid pass.

From the patrol page the officer picks one of the tow companies assigned to that location, enters the plate, color and notes, and taps Request. The tow company receives an email with the details, the address, a phone number for the officer, and Accept and Reject buttons. The officer sees the answer on the patrol page and can cancel while it is pending.

No. Tow companies never sign in. Each request arrives by email with one-click Accept and Reject links that work once and do not expire. If the officer cancels first, a second email says the request is cancelled and the old link shows Request Unavailable. Adding a tow company is free and there is no limit on how many you add.

As general guidance, no. Rules differ by province, state and municipality, but municipal parking tickets are issued by municipalities and their authorized officers, not by private owners, and condominiums and HOAs cannot create municipal-style fines. Private compliance is usually a warning followed by towing under local trespass rules, and any chargeback to an owner depends on the governing documents. ParkHere supplies the plate record; it does not issue tickets or fines. Confirm with your municipality or lawyer.

As general guidance: clearly posted tow-away signage at the entrances, a licensed tow operator, and a request from the property owner or an authorized agent. Rules differ by province, state and municipality. In Ontario this sits under the Trespass to Property Act, and British Columbia and Alberta have equivalent trespass and towing rules; outside Canada, check your state and city rules. ParkHere provides the active and expired pass record that makes the decision defensible. Confirm details with your municipality or lawyer.

It depends on the declaration, bylaws or rules of your corporation or association. Many Ontario condominiums, for example, allow 24 to 72 consecutive hours of visitor parking and require registration for longer stays; treat that as general guidance and check your own documents and local rules. In ParkHere each property sets the pass length, up to 24 hours per pass, and the number of free passes per unit per month.

Not today. Tow activity is visible to the officer on the patrol page, and the tow company sees a confirmation page after clicking Accept or Reject. ParkHere does not email or text the property owner or managers about tow requests, and it does not text the officer when the tow company answers; the status updates on screen within about 30 seconds.