When property managers first look at a digital visitor parking system, they tend to ask the same three questions. Do residents have to download an app? Do we have to install anything? And how much of this is going to land back on my desk?
For residential and metered properties the answers are no, no, and a lot less than today. Here is how ParkHere works for each person involved: the visitor, the resident, the manager and the patrol.
The short version
ParkHere runs on the phones people already carry. There is no app to download and no hardware to install. Everyone signs in with their phone number and a six-digit verification code sent by text, and the whole guest pass flow happens in the browser. The numbers that shape it:
6
digits on the sign: the location code
5 min
a visitor request waits for the resident
30 s
between refreshes of the patrol plate list
10
manager seats included with every account
For the visitor: a code on the sign
Each community has a six-digit location code on its parking signage. The code is printed once and never changes, even when the property changes hands. When a guest arrives, they open parkhere.ai on their phone, sign in with their phone number and the code texted to them, type the six digits from the sign, pick the unit they are visiting, and add their plate and a note for the resident.
That creates a request, not a pass. It waits 5 minutes for the resident, with a countdown on the visitor's screen, and expires on its own if nobody answers, so a wrong unit or a mistyped plate never produces a pass by accident. No app store, no account setup, no hangtag to collect from the office.
For the resident: approve from the dashboard
The request appears on the resident's ParkHere dashboard. The resident signs in the same way, reviews the plate and the note, and approves or declines. Approval issues the pass for the window the property allows, so it ends on its own when the visit is over.
One detail worth knowing: ParkHere sends no text, email or push alert for a guest request. The only text message it ever sends is the sign-in code. A resident expecting a guest keeps the dashboard open, and the approval takes a few seconds; if a request lapses, the visitor simply sends it again. Each unit has a monthly allowance of passes set by the property, and where the board allows paid extras, a resident past the allowance can still approve a guest and pay for the extra pass on the spot.
For the manager: set the rules once
Managers work from the client portal, where the management company sets up each community, its units and its guest parking rules: hours per pass, passes per unit per month, the hours guests may park, and whether extra passes are sold and at what price. Each organization has one owner account plus up to 10 manager seats, so a team can share the work.
Once the rules are in, they apply the same way to every request. The manager does not approve routine guest passes, answer "can my guest stay overnight" calls, or keep a paper log. For a resident without a phone, the manager can issue a pass from the portal, and it shows up on the patrol list like any other. Every pass is recorded automatically, and a unit's full history exports as a CSV whenever a question comes up.
For the patrol: a live plate list
Patrol officers sign in the same way everyone else does, type the community's code, and see the plates currently on a pass, the ones whose pass has run out, and the requests still waiting. When a resident approves a guest, the plate appears; when the pass ends, it drops off; the list refreshes every thirty seconds. The officer checking vehicles at midnight is working from the same information as the management office, and a tow request goes to the provider the property has set up without leaving the page. That shared view is what keeps compliance consistent and disputes rare.
What you get without installing anything
- check_circlePasses that end on their own, tied to one plate and one window
- check_circleA log of every approval, per unit, with a CSV export for the board
- check_circleA live plate list for your patrol partner, refreshed every thirty seconds
- check_circleManager seats for your team, with billing visible to the owner only
- check_circlePayments for extra passes and metered spaces that settle to your own Stripe account
What it costs and how to start
Residential plans are priced per unit per month and metered lots per space per month, with no setup fee and no contract; current rates are on the pricing page. After a demo, residential and metered accounts run a 30-day free trial covering up to 25 units and 25 spaces. It starts when the owner saves a card, nothing is charged that day, and it is available once per organization.
Commercial properties work differently. ParkHere installs license plate recognition cameras on site, scoped with you at the demo and a site review, so they are set up with our team and are not part of the free trial.
See it working for your community
The easiest way to understand ParkHere is to watch a guest pass go from request to approval. The app guide shows every screen the visitor and the resident see, and the portal guide walks through the portal. In a short demo, we run the visitor, resident, manager and patrol views on a setup that looks like your community.
